Canada-Complaints.com » Shops, Products, Services » Complaint / review: Web Detective - Pro Appears to be a fraud | #21077

Web Detective
Pro Appears to be a fraud

I cancelled my order right after I ordered the service.

When I arrived at the Web Detective site I inquired on a person's name and city address and Web Detective page stated that it had found this individual's information and to gain the information I would need to use the free trial offer with only a small cost (I would be required to cancel in 30 days or face the full monthly fee).

However, after signing up for the free service, providing my credit card, the web detective page did not return me to my original search where it had claimed it had found information that I was looking for.
Instead Web Detective provided me with a number of other links to different web sites to continue searching.

I clicked on a couple of the links but they appeared to take me to different web sites i.e. not owned by rezoreye or web detective.

For this reason I cancelled my order, as I didn't want to fall victim to a fraud, as the complexity of your web site i.e. telling me that it had the information i was looking for, but then requiring me to use other web site to search without returning me to the findings it had claimed to have on the original screen, I did not want to use my three free searches not knowing if I would find what I need after paying the fee.

Some advice,
I recommend that Web Detective provide a clean flow through the use of your web site from: 1) original search finds, 2) directly to signing up and payment (if necessary) and 3) then directly back to the information the customer inquired about, as your screen provide a statement that it had found the information but then never re-displayed it after signing up.

I'm an Legal Auditor.
I did not want to waste my time looking for the information your site stated it had found but then required me to continue searching (when I was told I would receive three days or three free searches). Had I used my three free searches and found nothing Web Detective could have defrauded me, as I would then have used my three free searches thus allowing Web Detective to bill me for the full monthly fee. Legally, I wouldn't be able to deny that I used my three searches.

So, I was not defrauded by Web Detective Company (I will monitor my credit card statement closely as I'm now waiting for the credit back to my card).
However, due to the complexity of Web Detective processes I can see where Web Detective was requiring me to follow a patch which would then allow Web Detective to charge a larger amount of money for a service that had originally provide the impression that information was just a click a way.

Regarding your PS in Blue below (please make sure that this service is canceled as well).
I did NOT sign up for these service, when the appeared on my screen while trying to sign up.

Date:

Company: Web Detective

Country: Canada   Province: Alberta   City: Calgary
Phone: 3056713165

Category: Shops, Products, Services

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