I am a victim of Canadian Snack Supply Ltd as well. They have ripped me off $30, 000. My story is exactly the same as everybody else ripped-off by this company.
I responded to a local newspaper advt. in late Feb, 2007. Was called for an interview to toronto. The person I interviewed with was Mark. He made same big promises to me as he or somebody else from this company have made to others who got ripped off their money (I suspect Mark alias Kelly alias Raphael are the different names used by the same person). He said, they have over 250 distributors successfully running the business and they have already identified over 100 potential accounts in my teritorry. I was told that for $30, 000, I'll get:
- Exclusive territory
- Secured locations
- Minimum 15 sales per day/per machine, if not the machine will be moved to a different location
- Snacks will be supplied by the company at wholesale rates; Chips - 15 cents; Cookies - 20 cents; Candies - 25 cents
- Ten vending machines
- Each additional machine will cost $500 and will come with free account setup
- Free lifetime expansion
After paying them $10, 000 on April 1, 2007, I recieved a congratulations letter from Canadian Snack Supply, asking for remaining $20, 000, signed by Roy Hamilton, V.P. Operations. I made that payment within five days, as asked. And after that, it has just been about calling them, getting transfered to a voice-mail. After repeated messages they might call you once, just to give you a new excuse. My contacts since April 2007 till date have been Carl Chambers (primary), Dave Richards and Roy Hamilton (never returned my calls).
Finally, Ten vending machines arrive on June 7th, 2007 (over 60 days after the payment was made???). One was damaged, which I reported immediately to Carl Chambers and was promised by him that I will be shipped a replacement machine within next couple of weeks and I can keep this machine for spare parts. (Today it's Jan 02, 2008 and I'm still waiting for that replacement machine.)
Well, then again started the process of 10 calls - 1 reply - a new excuse, in regards to somebody coming from Monarch for training and Account setup.
Late august, after tons of calls, Carl Chambers tells me that he has talked to the management to compensate me for the 'Loss of Income' due to delay in account setup and management has agreed to pay $2000 towards the compensation (Still waiting for this $2000?).
Finally on Sept 04, 2007 (over 150 days after the payment was made?), a guy named Eddie B. Sands Jr. (he has a business in states by the name 'Pepper's Shoe Shine and Repair') came and said he represents Monarch and is here to setup my accounts. Only after talking to him, I discovered that they have no accounts, as such, identified in advance by their so called reserch and marketing department (as claimed by Mark). All he is going to do is door knocking and requesting people to put these vending machines in their locations. It took him four days to convince 10 business locations to setup those machines.
Well, I only had 9 machines (as one was broken and still waiting to be replaced), so we setup those 9 machines and promise the 10th businees that he will recieve a machine soon. And accidently, during his stay he ends up mentioning that after setting up my accounts, he has to setup somebody else as well in the area (Exclusive teritorry?). And that's when I discover their is another poor fellow in the area who has been ripped off as well. Eddie refuses to give me the other distributors contact info (he said company doesn't allow that - no wonder why).
Since then, Out of 9 accounts - 4 have already returned the machines - 3 more have asked me to remove the machines, that leaves me with 2 accounts. Plus, I'm buying stuff from local Costco, because according to carl Chambers I don't have volume (?).
Last time I spoke to Carl Chambers, he tells me to forget about $30, 000. And last month I discovered, they have closed the office at "251, Consumers Road, Suite # 1200, Toronto, Ontario, M2J 3R4" (That's where I had my interview with Mark and paid my first $10, 000). Even the phone doesn't belong to them any more "416-774-2467".
I tried calling the other phone number "416-221-2184" and all I can do is leave a message for nobody to reply.
I borrowed this $30, 000 from my line of credit and since April I'm paying $300 as interest. I don't think I'll ever be able to pay back this debt by myself. I really want my investment back and I will do everything within legal frame work to get my money back and get these crooks behind the bars, who cheat innocent people, devastate their lives and make fun of law.
Jas
Surrey, British Columbia
Canada
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