I don't know about the States but here in Canada when we order something over the Web with Staples here's what happens:
Staples attempts to deliver Web orders twice but guess what happens if they can't find you home? They cancel the order. Yes, they don't bother e-mailing of phoning you to let you know the delivery failed and that you will have to pick your order up or that it's being cancelled. They just cancel it. That way if you took advantage of certain deals or coupons you have to order again and lose the advantage. Hmmm, now it makes sense.
What kind of way is this to do business?!?!
Oh well, that does it for Stooples. I'm done with their store. It doesn't matter anyway, with service like that described above it's only a matter of time until they are out of business.
Kirk
Edmonton, Alberta
Canada
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