Complaint / review / scam report
Late delivery, flowers were almost dead!


Order No. 791830 Approximate Cost: $60

I ordered flowers from BLOOMEX for Valentines day at approximately 9:00 a.m.. They were not delivered until the next day. Their policy is to deliver to business addresses before 5:00 pm if order is placed before 1:00p.m. on same day. Worst of all was the quality of the flowers. Perhaps they were left out over night in the delivery person's car because they looked half dead. I have called them several times but each time I talk to someone they state that someone will get back to me shortly. So far, two weeks later, all they have tried to do is give me a 15% discount coupon. I guess they expect me to buy some more dead flowers! I am now going to contact the Better Business Bureau as well as the Ontario Concumer Protection Branch. I will also call VISA to cancel this charge since they failed to meet their end of the contractural aggreement by failing to deliver the same day the order was rendered.

Save yourself a whole lot of trouble and purchase your flowers elsewhere. My wife is a teacher and she has already spread the word around the school like a wild fire! Please do the same!

Author: Contact with Author

Offender: Bloomex

Country: Canada   Province: Canada

Category: Shops, Products, Services


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