Complaint / review / scam report
Canadian Payment Services and First Data
Fraudulently altering contracts
I signed with First Data through Canadian Payment Services. Sales Rep called me and said that she received a dozen complaints from merchants telling her that their rates are twice or three times higher than what is in the contract. She said that she is no longer with Canadian Payment Services as they have been fraudulently altering contracts that she signed with her merchants, and that First Data refuses to do anything about it as they are turning a blind eye to the fraud. I checked my statement, and I was being over charged twice as much. I called First Data and got a copy of the contract that they had on file. Canadian Payment Services had blantantly changed and increased the rates. The sales rep had original contract and it was not altered, and it matched my copy. First Data said that they would honour the rate, and then called Canadian Payment Services. Steven King, the VP at Canadian Payment Services said that it was Nataly Chaborka in the accounting department that altered the rates. He admitted to the fraud. I told him that I would call the RCMP, he said they would not do anything as they are an American company located in the USA. I called First Data, and asked why they did not honour the agreement, as the rates were the same. First Data said that I would have to deal with Canadian Payment Services as they are their exclusive sales organization for Canada. I told First Data that this was a fraud, and they hung up on me. I gave my sales rep. permission to file a complaint with Consumer and Corporate Affairs, as Canadian Payment Services is not incorporated or registered to do business in Canada. Apparently they have scammed hundreds of merchant's throughout Canada.
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