I have used this company once before and had an agreeable experience. Delivery was late, however flowers at least arrived. However this time I order Valentine's day flowers for my mom and for my husband's mom. The first order was delivered on time, however without the balloon that was added to the purchase. For the second order we had paid extra for the early delivery however the flowers were delivered late, therefore making the recipient wait around for delivery. I have left a message explaining the complaint, and will see what happens. It was a nice thought that compared to FTD prices there could be a service comparable yet for reasonable costs, but I'm almost wondering if it's just better to pay the extra cost.
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