Toyglobe.com has taken my credit card information for a pre-order of "Marvel legends series 10, set of 7" action figures. I have recieved no conformations of the order ever shipping nor have I recieved the pre-shiping messages that there pre-order policy promises to order according to their pre-order policy section.
In turn I have written a handful of emails 2 of which included my email address my telephone number and my shipping information. I have never recieved a single response. not to mention their company does not have a telephone number. to me tat just screams out fraudulent. a credible company has this sort of contact capability. and if not, I would imagine the intelligence to answer emails and make a simple phone call to straighten things out.
It is very dissapointing when you give a company a chance to do buisness and they fail you, and as it seems many others.
It is the beginning of september now and I have heard nothing. over two months!
After reading many complaints and ripp-off forums I am very alarmed. I placed a pre order for this item in june and now 2 months later I have heard nothing. I have been hawking my credit card statements.
I would like timothy the "rep" to actually contact me via telephone to give me an elaborate explanation about why they do not answer the emails of their customers. and out of curiousity, did you move to your larger premises yet?
I would not have written this message if I was treated like a human being and responded to. I will continue to think about this until I am assured that either you are sending out the order (unlikely) or an authoritative figure is taking my credit information out of your companies hands.
I recommend toyglobe.com to no one. Don't buy anything from them! they are all but, convenient.
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