My wife and I were called at home by a complete stranger that never said who they were or what they wanted. We were promised that we could save lots of money or get better goods for the same money by joining the club. Was showed many extreme examples of very high markups by various speciality retailers. Was told that we had to decide before leaving the office to join or not; if we did not join we would not be allowed to join later. Not wanting to let a good thing pass us by my wife and I fell for the pressure tactic and joined.
Everything my wife and I tried to buy through them was cheaper at major retailers like Wal-Mart, Sears, Canadian Tire, etc. When I confronted the owner/operator Bob with this info he claimed that these were called "loss leaders" and that there was nothing he could do about that. The one thing we did buy from UCC was for sale three months later at Canadian Tire for $100 less.
Thoroughly unsatisfied I asked if I could cancel my membership, I told Bob that he could keep the $500 that I had already paid if he cancelled the remaining $1500. He refused insisting that I could save money by buying through him even after I told him that there was nothing for sale in his catalogs that we wanted that we could not get for less at a major reatailer. What he did do was put my request to an internal review board that I was not allowed to attend. That "happened" two or three times before I gave up.
Lesson learned, if it sounds too good to be true, it is too good to be true. We were never given adequate opportunity to investigate the claims of this compnay in order to make an informed decision, we took a chance and it cost us, don't let it happen to you!
Garry
Russell, Ontario
Canada
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