Complaint / review / scam report
Telus Mobility
Continued billing on expired contract Rip-off with no service

I had a contract with telus mobilty for three years. My phone broke after 2 and a half months, so they were "kind" enough to set it up so calls from my phone would be forwarded to my new number. My contract expired in dec. and they continued to bill me. When i phoned them they informed me that i was supposed to call them to cancel my service, and that i was supposed to know this already, even though they addmitted that they do not send customers any info informing them that they must do so.

They would not give me a refund because i had the automatic call forwarding on that they set-up for me, regardless of wether or not my phone was active. funny how i always thought that getting billed for something that you did not want, agree to, or get was a scam, but they claim it is done legally. gotta love the laws.

Timo
kitchener, British Columbia
Canada
Author: Contact with Author

Offender: Telus Mobility

Country: Canada   Province: Ontario   City: Scarborough
Address: 200 Consilium place, suite 1600
Phone: 8665582273

Category: Shops, Products, Services

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