Complaint / review / scam report
Eagle's Touch Services
Terrible company, service, cleaning
House cleaning: I bought 5 vouchers through DealFind. The company is terrible, cannot get to them by phone, never answer, never return calls. Finally when I booked an appointment, the first time, no one showed up! The second time a girl came at 1:30 and was done at 3:30... so much for my 4 hours. She was very rude, did not clean well (Washed my front mirror closet with Lysol) and refused to stay longer. I complained to the company and next time they sent me someone else who was very good. I requested this cleaning lady after but the company refused because she was driving, they kept her for Brampton. The next time, a student girl came at 3:30 instead of 1:00 and that because I pick-her up at the bus station. She had no clue where she was going and she has no clue how to clean a house either. I had to show her everything! She never had time to go in the kitchen. She even threw her dirty bucket of water (after washing floor in batroom) in a clean bath tub, which I asked her to re-clean the bath after! The next appointment, the company called the same morning to cancel. Even the apointment before, they cancelled at least 3 or 4 times on me. I called DealFind and I gave them another chance. But last time they were scheduled, they did not even show up! That's was it... I called DealFind to complain and few days later, DealFind refunded me the last 2 vouchers. Thanks Dealfind. But do yourself a favor and do not buy from Eagle's Touch Services and please DealFind, do not do business with them. Thanks.
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