» Internet & Web » Complaint / review: - Is not on the Customer s Side | #348
Is not on the Customer's Side

Do not buy anything on! Even if the merchant is unprofessional and cancels the bookings you have made with them - Dealfind will not refund your money or even give you a Dealfind credit. I bought a spa voucher back in February and made a booking with the merchant right away. It was for my wedding. The week before comes and one of my bridesmaids tries to book in only for the spa to tell her they were closed that day. I tried calling and calling and the spa never answers their phone. I emailed and received a response that our appointments had to be changed (which didn't work for us) and they wanted to know what we had booked. Obviously a poorly run business.

Contacted Dealfind about a refund as I no longer needed these vouchers and did not want to deal with an unprofessional spa and they refused to refund or give credit. Even after I explained the story to them.

Bottom line - they don't have their customer's backs when it comes to shady merchants. They have your money and that's all they care about.



Country: Canada   Province: Ontario

Category: Internet & Web


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