Complaint / review / scam report

Dealfind is one of the worst deal sites for customers. I have dealt with other sites liek Groupon, however, Dealfind is the worst in customer service - they never take customer side and will do everything not to return customer's money. In 2011 I bougt vouchers for my mother and myself in a spa salon in Toronto through dealifind. The spa salon has a limit on the vouchers to be used by one person.. Unfortunately, my mother died and I was not able to use her portion of the vouchers. After discussions with the spa, spa was sympthatetic with the situation and suggested to refund the money through Dealfind. However, Dealfind has refused to provide a refund quoting internal policies. The service is insensitive and needs better customer service. I will think twice before dealing with them in the future.
Author: Contact with Author

Offender: Dealfind

Country: Canada   Province: Ontario   City: Toronto

Category: Miscellaneous


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