Canada-Complaints.com » Miscellaneous » Complaint / review: Enterprise Financial - Basically told me I was approved for a loan and of course I had to send them money in order to process. Promised me my money back and never sent it. I am out over 1, 000.00 | #20212

Enterprise Financial
Basically told me I was approved for a loan and of course I had to send them money in order to process. Promised me my money back and never sent it. I am out over 1, 000.00

I believe there is a company in Toronto that is scamming US citizens and Canadian citizens. Here is how my story begins...

Starting on 9/5/07 through 9/12/07 I received a phone call from a company called Enterprise Financial Group, 2500 Young Street in which I was promised a loan. They (Laura Dane supposed consultant and Kelly Richardson supposed manager) stated to me that everything will go through as long as I paid an insurance fee of $900.00. Then Ms. Dane stated they can do it for 500.00 and then pay the rest when I received the loan. I sent $500.00 on 9/6/07 via Western Union. DIDN'T HAPPEN! Then Kelly Richardson stated that if I gave them the rest ($400.00) that it will definitely go through. I sent $400.00 on 9/10/07 via Western Union. DIDN'T HAPPEN! Now they (both Ms. Richardson and Ms. Dane) are stating that they need another $150.00. So in turn after crying to Kelly Richardson and she promised that it would go through I sent the $150.00 on 9/12/07 and it will only take three hours. GUESS WHAT!!! - DIDN'T HAPPEN!

Top it off since I know they have caller ID they both avoid my phone calls or feeding me crap just to get me off their back for a few days. I WANT MY MONEY BACK!!! I explained to them that some of this money is for our deductible to pay for our two year old son's surgery scheduled for the 28th (WHICH IS THIS FRIDAY) and said "don't worry everything will go through just fine". DIDN'T HAPPEN! Now I am out $1, 050.00.

I was then told to talk to a Carlos Quispie (another supposed manager) who at first told me that Ms. Laura Dane and Kelly Richardson did my paperwork wrong and that the $150.00 was a processing fee (which I was never told that this was some kind of a fee) but if I give them another $600.00 it will definitely go through. At this point I think he know the game was OVER!!! He then promised me my full refund on Friday, September 21st. DIDN'T HAPPEN! I called on Saturday, September 22nd and talked to Laura Dane who said she would get a manager to authorize my refund. DIDN'T HAPPEN!

I then talk to a Sharon Davis on 9/24/07 and she tells me that I can get my money back ASAP if I send them another $200.00. This is crazy!!! She told me that I will get my refund in two weeks then. She also stated that it would be in my best interest to send them the $200.00. I said no and send me my refund. I was then contacted by Laura Dane who stated to me that Mr. Quispie made a mistake on my refund and is probably going to be fired. She also stated that it is company policy that they can only send one refund via Western Union. I called Western Union and they have no record of someone even trying to send me my refund. This is a bunch of crap!!! I will not stop.

I have contacted and filed claims with Western Union Fraud Department, FBI (fraud depart), BBB Servicing Mid-Western & Central Ontario (in which Enterprise was contacted and have up until September 28th to respond to the allegations), my local police department who have been in contact with the Royal Canadian Mounted Police, Phonebusters.com, my Attorney General Lisa Matigan. I have also contacted a law office in your area by the name of Imhoff & Associates. I have all the paperwork to back this up. Of note, I was also told by Phonebusters that it is illegal in Canada to ask for an advance fee for a loan.

I don't understand how people could have the heart to do this to other people, its just not right. Especially to my little boy after I told them what the money was for. Was it my fault for using part of that money, yes but is it their fault for committing fraud, YES!!

Update, I was promised two weeks ago as stated above that I would have my refund (Monday, October 8th - which I know is a holiday so it should have been yesterday), AGAIN, DIDN'T HAPPEN. Mr. Quispie whom I was originally told was fired is now back and supposedly was just suspended. He keeps telling me he can't get a hold of the "insurance company" that is supposed to be sending me my refund.

2nd Update, I received any e-mail from tohe BBB which indicated that they tried to get a hold of them to inquire about my situation and they stated that Enterprise never responded.

Date:

Company: Enterprise Financial

Country: Canada   Province: Ontario   City: Toronto
Address: 2500 Young Street
Phone: 4168289606

Category: Miscellaneous

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