So, I have had the displeasure of dealing with this as well. I've called them several times today, only to hear someone on the other end clicking on a keyboard, and convientenly the call gets dropped. I'm calling from a land line, by the way. I checked out the product and it was my error in not reading all the links and small print business- but I always check for that. So when I rechecked today, sure enough it is there, with a wordy explanation about satisfaction and retrictions that apply and all that rubbish. But note that while it is there, it is not explained clearly at all! Not to mention, I wish the best of luck to anyone trying to get though to request that the charges stop. As this email has taken me all of 5 minutes to type, my call has been dropped for the fourth time!!
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