I ordered a $150 Muppets box set for my father for Christmas. It took 30 days to receive the package, and when I did it was severely damaged. The DVDs are actually in pieces. I immediately e-mailed raredvds.tv with photos of the damaged dvds, asking for them to be re-sent to me immediately, since they took so long to receive. It has been 2 full weeks since I first contacted them. I have probably called them 30 times. The phone does not even ring, ot just goes to voive mail, and a voice says that the mail box is full, so I can't leave a message. I have wriiten to them every day for 2 weeks. I now know I will not be receiving a replacement, and am out $173. I have found numerous sites with complaints about this place, unfortunately I found them too late.
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