Complaint / review / scam report
Rate increase without noice

I had a plan with Packetel for $3.95/month. bought the company and increased my monthly fee to $118/month. Its customer Support Rep, Jason Labbe, wrote to me and stated: "Please be aware that we reserve the right to change our prices at any time with little or no notice as per our terms and conditions ".

Another rep called Alec reviewed my fax and joked to me: "look like you are tied to our service and you have no choice but to pay".
Author: Contact with Author


Country: Canada   Province: Ontario

Category: Internet & Web


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