I order some medications from this company on January 11th order # X44-232795, and still have not recieved them.
I have emailed them twice trying to resolve this.
The first time A customer service rep named Alexander replied saying that the order would be re-sent, free of charge, that was 3/7/08, still nothing, and the package was suppose to be recieved withing 5-7 business days.
The EMS tracking number they provided for the USPS finds nothing when you go to track the package, so they are providing invalid & fradulent tracking numbers.
In there second most recent email, their excuse for me not recieving this yet was and quote "Your order was sent to you on march, 17th.
We apologize for the delay occurred because of global changes in Indian postal-customs procedure." So they are claiming it was sent, but refuse to provide a valid tracking number.
I looked up the global changes to Indian customs procedures, and no information that I could find on that, reflected any reason why this package should have been sent this late, so I am chalking it up to another one of their B.S. excuses and run-arounds.
Previously, I have ordered from them with no problems, so I don't know if I have just reached my limit on the "lets make this look good at first, until they have ordered a few times, then we can screw them over" routine, or what.
I have contacted my bank regarding this, and told them that I have not been able to produce any refund or satisfactory outcome with canadian pharmacy, hopefully they can resolve this and get my $$ refunded.
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