Complaint / review / scam report
Mattress Warranty

I purchased a Kingsdown mattress thinking because it was a bit high end, it would last me longer and be more comortable. Ater 3 years I find the springs are protruding out thru the sides. A representor from Cohens came and looked at it and inormed me this can indeed be a potential for danger! I went back to cohens and explanned that I had warranty but they refused to replace with another mattress of equal quality. Because I got it while it was on sale, now they tell me I can only pick from the price range I paid. I thought warranty meant a guarentee of a replacement of equal or better quality. That's the only way I have known warranty to work.

If there is anyone out there who can help me with this situation or tell me what I can do to get this replaced then please, by all means, contact me!
Author: Contact with Author

Offender: Kingsdown

Country: Canada   Province: Newfoundland and Labrador   City: St. John s
Site: [email protected]

Category: Furniture & Equipment


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