Canada-Complaints.com » Furniture & Equipment » Complaint / review: Easyhomes - BEDBUGS | #12911

Easyhomes
BEDBUGS

I made the mistake of dealing with these guys. They not only misrepresent thier services and surcharges, they are rude, unprofessional and very difficult to deal with on all levels!!! I purchased a new box spring and mattress from a vancouver store in May. It was wrapped in plastic when it arrived and was when set up a box spring cover (drape) was placed on it. We have just discovered that the box spring is INFESTED with bed bugs!!!

Easy home claims that since it was wrapped in plastic when delivered they are not responsible, and the 20$ a month insurance that I pay apparently is useless! now I have a bed that I still have to pay 200 a month on for another 1.5 years that I cant, wont sleep in! and a bill for 500 to have my home debugged. Our Christmas is ruined!

The leading Bedbug experts here in Vancouver have done an investigation and are positive that the box spring is the source of the infestation. they state that despite being in plastic that the beds are vunerable to bugs because these companies like easy homes and sleep country transport used furniture in the same trucks as the new stuff. A micro size hole in the plastic is all it takes for a free riding bedbug to get into a brand new mattress!

So if you are having a bed delivered INSIST that the company enclose the bed (all PArtS) in a special bedbug proof bag!!!

At least sleep country is accountable, EASYHOMES WILL JUST SCREW YOU AND SUE YOU!!! DO NOT DEAL WITH THEM! BE SMARTER THAN I WAS!!!

Sleeping on the floor in Vancouve

Date:

Company: Easyhomes

Country: Canada   Province: British Columbia   City: Vancouver

Category: Furniture & Equipment

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