I am a regular, weekly customer at the Wakefield Tim Horton's Restaurant. I would have thought, that since being a new restaurant, the managers and owners would have trained their employees to be excellent and give good customer service. Yet, every time I go there for just a simple coffee, the employees, usually a minimum of 5 employees cannot even serve 2 customers within 10 minutes. Most of the time when I go and grab a coffee most of the employees are just talking in one corner of the store, not even acknowledging the customers. Not only is it rude, but it is also very bad customer service. I am not impressed with this Tim Hortons' Restaurant.
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