Complaint / review / scam report
Dirt Devil Vacuum Cleaner
Terrible customer service!

Dirt Devil Vacuum Cleaners

www.dirtdevil.com

Hi, I'm so mad about the service I got from Dirt Devil.

I own Dirt Devil vacuum and the belt broke, so I went directly to dirtdevil.com to order a replacement. On they site they promise to process all orders within 1-2 business days - I have placed my order on August 9 and it was shipped only on August 24!!! and I got it only on August 31. And when I finally got it, I found that they send me wrong size belt - not the one I have ordered!!!

I WAS NOT ABLE TO VACUUM MY CARPETS FOR ALMOST 1 MONTH!!! And now according to their policy I have to ship that belt back to them on my own expense and wait for the refund for 3 weeks and they are still not returning me money I paid for shipment!!!

Natalia Mora

Montreal, QC

Canada
Author: Contact with Author

Offender: Dirt Devil Vacuum Cleaner

Country: Canada   Province: Canada

Category: Electronics and household app.

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