https://www.bbb.org/kitchener/business-reviews/cellular-telephone-service-and-supplies/mobile-media-solutions-in-toronto-on-1220144
This Canadian company systematically defrauds people by having them take a supposedly free IQ test which involves entering your telephone number. Upon filling out this quiz to get the results you read and check the Terms and Conditions. No where on the T's & C's does it state you are signing up for a subscription. Then you receive a PIN number via your cell phone. Then you submit the pin number on the website to get your results. First of all, upon receiving the text below the pin number shows a subscription you automatically get by typing in your PIN. Then subsequently they start sending you text messages at a cost of $9.99 each per month. I just recently noticed that I have been billed for a total of 20 messages for a total of $199.80. There are many thousands of reports of fraud from this company and a law suit is in the making. I have not signed up for this even if I did take an IQ test that was supposedly free. This is a deceptive, fraudulent, thieving business scam in association with the telephone companies.
BBB Rating
Based on BBB files, this business has a BBB Rating of D- on a scale from A to F.
Factors that lowered this business' rating include:
9 complaints filed against business
BBB does not have sufficient information to determine how long this business has been operating. BBB made one or more requests for background information from the business. BBB has not received a response from this business and/or has not been able to verify information received from this business.
BBB does not have sufficient background information on this business. BBB made one or more requests for background information from the business. BBB has not received a response from this business and/or has not been able to verify information received from this business.
Factors that raised this business' rating include:
Response to 9 complaint (s) filed against business.
Resolution of complaint (s) filed against business.
Customer Complaint History
BBB processed a total of 9 complaints about this company in the last 36 months, our standard reporting period. Of the total of 9 complaints closed in 36 months, 9 were closed in the last year.
These complaints concerned :
4 regarding Billing or Collection Issues
1 regarding Contract Issues
1 regarding Delivery Issues
2 regarding Refund or Exchange Issues
1 regarding Service Issues
These complaints were closed as:
8 Resolved
1 Administratively Closed
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Business Contact and Profile
Name: Mobile Media Solutions
Phone: (877) 707-1775
Fax: (877) 707-0110
Address: 607 - 36 Eglinton Avenue West
Toronto, ON M4R 1A1
Website: www.mobile-media-solutions.com
File Open Date: October 2010
Type of Business: Cellular Telephone Service & Supplies
BBB Accreditation: This company is not a BBB Accredited business.
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