Complaint / review / scam report
Mobile Media Solutions
Scam/Fraud unsolicited text messages

Http://www.bbb.org/kitchener/business-reviews/cellular-telephone-service-and-supplies/mobile-media-solutions-in-toronto-on-1220144

This Canadian company systematically defrauds people by having them take a supposedly free IQ test which involves entering your telephone number. Upon filling out this quiz to get the results you read and check the Terms and Conditions. No where on the T's & C's does it state you are signing up for a subscription. Then you receive a PIN number via your cell phone. Then you submit the pin number on the website to get your results. First of all, upon receiving the text below the pin number shows a subscription you automatically get by typing in your PIN. Then subsequently they start sending you text messages at a cost of $9.99 each per month. I just recently noticed that I have been billed for a total of 20 messages for a total of $199.80. There are many thousands of reports of fraud from this company and a law suit is in the making. I have not signed up for this even if I did take an IQ test that was supposedly free. This is a deceptive, fraudulent, thieving business scam in association with the telephone companies.

BBB Rating

Based on BBB files, this business has a BBB Rating of D- on a scale from A to F.

Factors that lowered this business' rating include:

9 complaints filed against business

BBB does not have sufficient information to determine how long this business has been operating. BBB made one or more requests for background information from the business. BBB has not received a response from this business and/or has not been able to verify information received from this business.

BBB does not have sufficient background information on this business. BBB made one or more requests for background information from the business. BBB has not received a response from this business and/or has not been able to verify information received from this business.

Factors that raised this business' rating include:

Response to 9 complaint(s) filed against business.

Resolution of complaint(s) filed against business.

Customer Complaint History

BBB processed a total of 9 complaints about this company in the last 36 months, our standard reporting period. Of the total of 9 complaints closed in 36 months, 9 were closed in the last year.

These complaints concerned :

4 regarding Billing or Collection Issues

1 regarding Contract Issues

1 regarding Delivery Issues

2 regarding Refund or Exchange Issues

1 regarding Service Issues

These complaints were closed as:

8 Resolved

1 Administratively Closed

Click here for an explanation of BBB Ratings

Business Contact and Profile

Name: Mobile Media Solutions

Phone: (877) 707-1775

Fax: (877) 707-0110

Address: 607 - 36 Eglinton Avenue West

Toronto, ON M4R 1A1

Website: www.mobile-media-solutions.com

File Open Date: October 2010

Type of Business: Cellular Telephone Service & Supplies

BBB Accreditation: This company is not a BBB Accredited business.
Author: Contact with Author

Offender: Mobile Media Solutions

Country: Canada   Province: Ontario   City: Toronto
Site: mobile-media-solutions.com

Category: Electronics and household app.

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