I originally purchased two Motorola razr v3c for my wife’s and my personal use in Feb 07, under 3 year contracts with our provider. My phone began giving me problems on its anniversary date (Feb 08). The phone would not impart a charge upon the battery despite trying other batteries, chargers, etc.
The phone was sent three seperate times to Motorola to fix the problem, ( Feb, Mar, Apr) It was frustrating and inconvenient enough that the first two times. The phone came back reportedly fixed, yet the same exact original problem persisted. Motorola finally agreed to replace the phone with refurbished phone on the third time.
In Sept 08, the refurbished phone began a new series of problems. It locks up upon opening with white screen, or black screen. The only indication that the phone is working is the keypad lights up. It is unusable as it exists.
The phone was never dropped, or hurt, and was always kept in a leather protective case.
Motorola have refused to do anything for me. It is now my wish to spread the word of discontentment with Motorola. I will be boycotting their products from now on.
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