After reading some of the other complaints with the brick service and people never receiving an answer, I suppose it will happen to me as well.but..
Over 3 months ago I ordered several kitchen appliances so that things would be in place when our kitchen was renovated. A week before cupboard installation I called to confirm that our appliances would be delivered the following week. After 3MONTHS I was told they hadn't even been ordered!!! One of them, the fridge had been discontinued but no one called to allow us to re-order! this also interferred with my plumbers and electricians I had lined up for the job--lost them to another job! It is now 3 weeks since my first call to inquire about my purchases and I still don't have them!! Keep being told they will be here on a certain date but it never happens. I have also since re-ordered one of the appliances from another store and it arrived in 5DAYS!!! Yet the Brick can't get anything here in 3 WEEKS! This will be my last purchase from any Brick store ever and I have passed this happening along to many other people and told them to be aware of shopping at the Brick!