» Electronics and household app. » Complaint / review: Wind - Service and customer service | #13671

Service and customer service

I called Wind mobile several times yesterday and each time the wait was very long, until i put in that i was a new customer and someone picked up within 10 seconds... my waiting times average 11minutes... and I called 7 times. I wanted to know how to figure out my MB and of course the customer service rep who answered didn`t know... said good question. I kept pressing my head against the phone because I could not hear him... silent bob... he had the never to say... stop pushing the buttons because i am hurting his hears with the beeping sound. I told him to be more professional and answer my question... any way since I just added $50 to my account because I would be in the US for roaming... I wanted to make sure I would not go over my min. because most of that money was to pay my phone bill for this month... any way it was sucked dry especially after I cursed silent bob out... i believe he did something to my account to suck it dry... so fuck wind mobile and i hope all your customers leave your ass... don`t use the system please don`t use them... pay more money for better service...


Company: Wind

Country: Canada   Province: British Columbia

Category: Electronics and household app.


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