Complaint / review / scam report
Maytag Quiet Series 300
Constantly needs repairs and doesnt clean dishes
We purchased a Maytag Quiet Series 300 in December of 2004 from The Brick, for around $1200 ca. We also purchased the extended warrenty program, which cost A LOT, and didnt really solve our problem of having a Lemon in the long run. The dishwasher has never really cleaned the dishes without cleaning them before putting them in. It also has many parts made of plastic, including the rollers that support all the weight of the dishes on each of the three racks and the main handle assembly, aswell. We have had the warrenty repair man here so many times, that last time he came, he told us we were at our max. allowable amount for our extra warrenty repairs. Under the "Lemon Clause" in the program we had, we were supposed to recieve a new machine once max was reached, but there was some kind of "way around it for them, this one last time". And now here we are 2 months after Extended Warrenty expires too and the handle breaks, the dishwasher is stuck closed and full of dirty dishes, the rollers are cracking, and I need to pay a repair man again at $100 an hour, plus parts! A Maytag rep. told me when I phoned to lodge a complaint that it is 5 years old, I should expect to be doing repairs on it regulary. I would understand if this was the first repair, or the second, but its been more than yearly and ongoing for the whole time I have owned it. What kind of a company cant stand behind their major household products for even 5 years??? I know my Grandma's Appliances lasted WAY longer than 5 years!
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