Canada-Complaints.com » Miscellaneous » Complaint / review: Royal Bank Ponoka, Enmax, Direct Energy, Town of Ponoka - Fraud, Incompetence, Harrassment | #2371

Royal Bank Ponoka, Enmax, Direct Energy, Town of Ponoka
Fraud, Incompetence, Harrassment

I would like to post exactly what is occurring to us here in Ponoka, Alberta.

First of all I understand that the responsibility of looking after oneself is the primary problem here in my case. That is to say, my parents should have taken steps to ensure that the information they were given was checked.

With that said, the vultures in this province deserve a moment in the spotlight.

Both of my parents have passed away, with my mother passing away in summer of 2010 she left my father behind who was in very very poor shape. Both had been living on assistance for many years.

Dad had purchased life insurance through the Royal Bank of Ponoka, or at least he thought he did.

It turned out he purchased accident insurance.

There was no money to bury mom and with dad not having any income this was bad situation. We buried mom with what we could borrow.

Dad died with the Town of Ponoka refusing to clear a block in the sewage lines at a location where they had replaced a sewer line years ago... that work essentially caused a problem where the old lines from the house didn't match the new lines. Dad died without any dignity at all having to store his...

Then of course the Royal Bank insisted they did no wrong in providing dad an accident insurance policy that did no good for anyone except for the Royal Bank to take money.

With dad passing the debts are building. We had to borrow money to bury dad. Then I find out that Canada Mortgage and Housing had lent them money to have this house fixed, only to find that the work that was done was not to code and in some cases not done at all... at the time of writing this CMHC has told me that this debt is now on my shoulders. I've demanded to know who the subcontractors were that did this terrible work and as a result I'm not hearing anything from them.

I'm here in the house. I've borrowed thousands of dollars to keep going. I'm trying to fix this house just so it can go on the market and in the process of trying to do that both Enmax and Direct Energy have been threatening to cut off utilities. They've both been informed that my parents have passed away, neither my brother or I live here and we're doing a lot of hard work to try and make this situation work for everyone.

The lawyers here in Ponoka started proceedings for the probate portion of this horrible situation only to tell my brother and myself two months into this work that they wouldn't continue unless we came up with nearly 4000 dollars, leaving both of us to twist in the wind.

I just received a call from Enmax informing me that this account has just been approved for disconnection.

Mr. Fedun either you are a bold faced liar or you don't have a handle on what your employee's are doing, which in that case makes you incompetent... I'd like to ask which one of the above is correct?

I've given up my life in Manitoba to be here to try and fix this situation that has occurred and is mainly due to both my parents not looking after details. The income taxes are behind by years, dad never received his pension because he screwed up and sent photocopies without them being certified...

...and of course the Town of Ponoka Royal Bank who took his money and provided him with a useless insurance policy have all conspired together to make this an impossible situation in which my brother and I are being left with nothing but debt and the very distinct possibility that we are going to lose th family home because we can't afford to stay here and try to fix it up.

I don't know what to do.

But I had thought that I had the winter to make the fixes and do the work I needed to do so that I could fix this whole situation.

Direct Energy representatives have been calling threatening to cut off utilities and now Enmax. The Town of Ponoka has deferred their bills but neither of the above multi-million dollar operations seem to care enough in this situation to do anything but threaten.

Merry Christmas Kevin. I'll be here alone with no money (thanks to the local car shop who sucked every last dollar I had to fix dad's van just so I could sell it... believe it or not they had to replace two reflector lens covers and a transmission linkage cable to the tune of over 700 dollars just so the van could pass the insurance evaluation for the van to be sold).

I'm surrounded by vultures and con artists and you all better know that I'll remember this

Date:

Company: Royal Bank Ponoka, Enmax, Direct Energy, Town of Ponoka

Country: Canada   Province: Alberta   City: Ponoka

Category: Miscellaneous

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