Regarding my complaint of 26 May 10.
I noticed that most of the complainants never post results of their complaints.
I would like to say thank you to Kim at Reliance Customer Service. Kim called me and reviewed the situation. Once misunderstandings were cleared up, the situation was resolved to my satisfaction. The techs did arrive mid afternoon Friday 28 May and the problem was fixed within 15 minutes.
Hopefully everything will continue to go smoothly.
Thanks again Kim.
MikeKD
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