Canada-Complaints.com » Cars & Transport » Complaint / review: Sears Travel - Missing information | #6952

Sears Travel
Missing information

I bought my tickets to Jamaica for my boyfriend and I for one week. For one, our travel agent told ous that we didnt need a passport to go into Jamaica, but as I looked into our Resort website, it clearly stated that we needed our passport to check into the hotel. Also we had looked on February 1st with him on the air canada website about checked bags and the quantity we could have. It had said 2 checked bags. I just looked today and now it says that we are only aloud 1 checked bag and that it was implemented in November but yet we seen it in February and our travel agent said that there was nothing he could do about it.

Date:

Company: Sears Travel

Country: Canada   Province: Ontario   City: Ottawa

Category: Cars & Transport

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