Complaint / review / scam report
BMW
Misrepresentation, poor service

I bought my current 08, 335i Coupe back in November of '08, 3 months before the end of my lease on my '05 330 Cabriolet.

I had the 330 in the dealership for a repair assessment for a leaky roof (multiple times in) and blistering paint on the front bumper when I talked to a salesman who convinced me that I could be in a new car for similar payments and without penalty. When a stone chip in the glass was noted, I was told I would be given the opportunity to have it fixed on my own. Of course, that never happened. Instead a month or so after I began driving the new care I got a bill for $600 for the windshield, the damage to the bumper which was blistered paint, NOT an impact and a mark on the leather which, when I was sold the car was explained to me as "natural variation in the leather" and not a defect. After 16 months of ignored emails to the salesman and BMW financial I am being forced to pay or go to court. What a crock.

Guess I won't be buying BWM number 4 after all.
Author: Contact with Author

Offender: BMW

Country: Canada   Province: Canada
Site: bmw.ca

Category: Cars & Transport

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