Complaint / review / scam report
The Cash Store

I became an employee of The Cash Store March 2010, being that it started me out at $11 an hour, and I have two small children at home to provide for. I stayed a CSR (customer service representative) until September 2010, when the branch manager left, and I became the new branch manager. I had been told in e-mails that if the store did not profit $10, 000 a month, and did not have insurance and bank accounts over 90% that we would be replaced. I am totally against giving clients something they do not need, or have requested not to have. So I did my job, completely compitent, and had things running very smoothy (aside from having those numbers that high) One day I had a discussion with my regional manager about what Consumer Protection BC had all over their website, and how it is illegal to charge for cash cards, and why we still do it. Which in turn got me sent home for the day. So I went home without a fuss, figuring we were both just not seeing eye to eye. The next week was my week vacation to spend the Christmas holiday with my children. I go back into work on Monday, and an hour and a half into my shift my regional manager phones says there will be a girl there in a couple minutes to be the new manager, to give her my keys, sign my termination worksheet, and to leave her store. I have phoned the labour board, to see why companies are able to do this, and all they said is if you have been employed with the company for less than a year, they can fire you for whatever reason (in my case, morals) as long as they pay you a weeks severance. So my complaint really, is yes this company is very cruel to it's clientele...but also it's employees. And just a warning to any other employee or potential employee, if you don't do exactly as they say, they will have somebody sign a contract behind you back, and you will be left jobless right after Christmas.
Author: Contact with Author

Offender: The Cash Store

Country: Canada   Province: British Columbia

Category: Career & Work


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