We typically go to one of our local Tim Hortons very early in the morning (between 4 - 5 am) We very rarely get good service but as it is the only location that is open that early we continue to go to this Store. Every morning we have to wait while the previous customer not only orders but recieves thier order before the next customer can place an order (this is either through the drive thru or at the counter). This could be because there is only one person on Drive- Thru. On this particular occasion I was waiting at the window when the employee turned to another and swore, it's not that I have never used such language, but I don't expect profanity from a representitive of such a family company. I work in the customer service industry and if I treated my customers with the disrespect and discourtesy that this morning staff does on a regular basis I woudn't expect to be employed long. I woulnd't complain if I had good service overall. The least they could do is say good morning and please or how about have a good day. Thank you for your attention to this matter.