A companion and I went to your Woodstock store on Connell Road, not to be confused with your store in the Wal-Mart in Woodstock, for breakfast on Sunday morning, Dec 30 / 07 . She ordered the # 1 meal and I ordered two # 2 meals. We were the ONLY people in the dining area with NO line at ANY of the cashiers. Your service personnel were quick enough to take out orders and immediately brought the hash browns and drinks to our tray and informed us that we could find a seat and they would deliver the rest of the meal to our table when it was ready.
We found a seat still being the ONLY people in the dining area. We ate our hash browns and sat and talked a bit with no meals arriving.By this time a minimum of 10 minutes had passed. I returned to the counter to inquire about any problem to find my companion's breakfast sandwich and ONE of my breakfast sandwiches in the heat rack and had probably been there for some time. I returned to my seat with the assurance that my 2nd sandwich would be delivered. We ate the sandwiches which I had to go back to get and STILL no 2nd sandwich I had ordered. Once again I returned to the counter where once again I found the rest of my order in the heat rack and noone had bothered to deliver it to our table.
I have to say this is VERY shoddy service for a company that supposedly prides itself on its speed. Actually I have received this same kind of service from this store before but gave the benefit of the doubt. But to be the ONLY two people IN the store to be waited on and get this kind of service is unacceptable!
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