Canada-Complaints.com » Business & Finance » Complaint / review: Neoset Canada - Charged full payment, partial delivery | #7932

Neoset Canada
Charged full payment, partial delivery

I ordered a bed in September 2008, was also told 6-8 weeks, my first partial delivery was February 2009, 6 months later!!! They charged me the full amount, even though they said they wouldn't until I had the full order, and I only have half a bed/wall unit. Now without any possibility of ever completing the set.

In the mean time I was initially told the same stories you all were, a backlog in orders due to strikes in Greece. I continued to call and no one ever returned the call, from any stores or from head office. I thought I lucked out when someone answered and told me "end of April/ early May". I called, again no answer, so I went to the store, IT WAS EMPTY!!!

It appears that we have all been taken for a ride, they took our money for goods not received and they knew it was coming, they charged our credit cards and it has incurred interest that we will never get back.

I am interested in inquiring a class action suit for fraud and receiving my money back plus the interest, they knew it was going to happen, their employees were still instructed to take orders, they never tried to contact us about the orders, and they shut down without any notice.

Date:

Company: Neoset Canada

Country: Canada   Province: Ontario   City: Mississauga

Category: Business & Finance

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