I tried multiple times & ways when I was encountering Walmart account log in problems & had no choice but to call Walmart Canada on Oct 27/25. I was able to talk to a live person ONLY AFTER MUCH HASSLES & DIFFUCULTIES with their autobot phone system.
It took a lengthy period of time before the Walmart employee could understand such simple & straight-forward issue as account log in issues & that I am not a high tech person & very much incapable/uncomfortable in terms of scanning whatever, what have you screen shot AND IT IS ONLY A SIMPLE ISSUE AS I WAS DESCRIBING TO HIM-----NOTHING HAPPENED WHEN I TRIED LOGGING IN EXCEPT THE PASSWORD ERROR MESSAGE (AND I USED THE CORRECT PASSWORD IN FACT!) & NOTHING HAPPENED WHEN I TRIED THE ''FORGET PASSWORD'' FEATURE!
AND I DID TRY USING DIFFERENT BROWSERS, ETC!
Eventually, I was told nothing that he could do & a ''technician'' would call me within 2-3 business.
A person named something like ''UMUSH'' called me late afternoon of Oct 27. AND I HAVE TO REPEAT THE ENTIRE EXPERIENCE & EXPLAINING & REPEATING WHAT I HAVE TRIED & WHAT I COULD OR COULD NOT DO.
This supposedly a Walmart technician was again unable to offer any help other than wasting more of my valuable time.
He promised me multiple times that he would contact their tech office & call me back around the same time on Oct 28.
Well, I was receiving no more call whatsoever from this ''Umush'' person or anyone else from Walmart Canada after this.
Such a liar from Walmart Canada. Shame on him!
Much more shame on Walmart Canada for its total failure to resolve such a simple account issue to begin with...
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