I am sending you this email as I am extremely upset, embarrassed and degraded. My name is Rhonda Green, I am a bondable business owner in Barrie and was treated like a common thief at Walmart today. I have been a loyal Walmart customer since it's come to Barrie, however on Sunday November 28, 2010 I don't know if I will EVER return! I checked out of Walmarts electronic department at 2:55pm spending over $200.00, due to the extreme volume of patrons at the checkouts, I went down an empty checkout isle with my cart. As I reached the end of the isle, a Walmart employee was about to walk down the same isle and ran into me. I appologised to her and she stepped out of the way as she looked at my bags in the cart. I proceeded to make my way to the exit she then RAN past me to the security woman. Before I even reached the exit doors, the security woman approched me and asked for my receipt. I then said "No problem". As I walked around my cart, the security woman said "OH... here it is" and proceeded to take it out of the bag (it was on top of one of my bags) I explained to her that I had checked out in electronics, she asked me what I had purchased there so I proceeded to show her on the receipt. She initialed the receipt (L.R.) then appologised to me as she new I was upset, embarrassed and felt degraded. As I was beginning to leave I did see her head over to the employee who was accussing me of theft to speak with her. Like I said earlier, I am a bondable business owner in Barrie, and if there were any clients of mine, in any of those lineups and saw security approch me, my reputation and business could be effected by this. I feel I was only one step away from being patted down, and thrown in a cell. I have never been treated like this before and never had a criminal record. I use the reusable "Walmart" bags that I have purchased, and now I don't know if I should use them anymore if I EVER return to Walmart, or will I be accussed of stealing again? I thought the reason for the security alarms at the exit was for people stealing things? I never even made it that far before I was stopped. I would also like to inform you that as the security woman was checking my receipt, the alarm had gone off, and as I said to the security woman "Oh she accusses me of theft, and lets others go". Never have I EVER felt like a criminal infront of hundreds of people before. The way I felt I was treated was like every customer at Walmart is a criminal until proven other wise.
Thank you for taking the time to review my complaint.
Rhonda C. Green