Canada-Complaints.com » Business & Finance » Complaint / review: Collectcorp - Harassment | #12687

Collectcorp
Harassment

I have been paying my student loan through collectcorp biweekly for the past year. I receive a phone call last week stating that it's taking me too long to pay this debt and they are going to pursue legal action. Currently I owe them $2600. I have received an almost daily phone call, to my home in the evening, with threats to pay immediately. Yelling at me saying that I am a loser that does not know what to do with my money, I am running away from my bills, I should get a life and take my responsibilities. Having three children, a home and car to pay for, and just the cost of living, I hoped $200 per month would be sufficient. Apparently it was not, I asked a family member to lend me the money and thankfully they were able to do so. I feel bad for the people that are harassed by these belittling, nasty professional moral bashers, that don't have any family to help them. I paid the debt by certified cheque withing 48 working hours of the first call. At the time of my payment the teller's printer was not working. She gave me a copy of their bank statement (I agree this is totally against privacy act laws) but I told her I was not leaving the bank without proof of payment and that is what she provided me with. I faxed this to them along with the letter that if I paid by January 22nd, no further action could be taken on there part, as well as a copy of the certified cheque because the bank provided me with such a poor receipt. I received a call tonight, a kind message that a few other things were needed to close this acount OF COURSE!!!

When I called them back, the same person named Daniel, said he needed a receipt that indicates date and time, as well as the bank teller's operator i.d. number and that I needed to fax this info to him tomorrow and the deal is off. How can I follow all the guidelines and then continue to receive these harassing telephone calls, leaving me in tears on a nightly basis.

Date:

Company: Collectcorp

Country: Canada   Province: Ontario   City: Ottawa

Category: Business & Finance

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