» Business & Finance » Complaint / review: Medicard Finance - Never Use MEDICARD | #12688

Medicard Finance

The reason I have decided to sumit this complaint is to prevent anyone else from having to go through this much trouble with a company. I must say it was quite simple to aquire a loan from Medicard the problem lies in the fact its almost impossible to pay OFF the loan. I had phoned in a month ago asking what the best way to pay them. A fax needed to be sent stating the amount to be withdrawled from my account and signed. So, I sent in the fax. On the date the full amount was to be taking out only the usual monthly amount was taking. So, after a week I spoke with a employee who was very understanding but otherwise un-helpful. He said he would have the money taking out asap and would call the next day to confirm. He never called me back nor did anyone else. Two weeks later I call again and speak with a female employee who says she will have the money taking out and will make sure no interest will be added from the time that I have been waiting for the money to be taking out. About 2 hours later I recieve a call from the manager "Pierre" who rudely informs me that they can take the money out BUT I will have to pay the interest up till the time it will be took out! I really dont care about paying $20 or so dollars but the fact that I have been calling and speaking with pretty much everyone in the company and "Pierre" is making it seem like this was my fault. All in all Medicard is a joke of a company that no one should ever use.



Company: Medicard Finance

Country: Canada   Province: Ontario   City: Toronto

Category: Business & Finance

1 comment

July 27, 2012 08:22 PM
I borrowed $17, 000.00 and am paying back $31, 000.00 in total. That's $14, 000.00 that Medicard is making off of me. I have paid $19, 500.00 so far. Sometimes my payments are late, but it ends up getting paid within a few days or weeks, plus they also charge me another $30.00 for each NSF fee and my bank also charges me $40.00. My loan is split up into four different accounts so if all four payments are late it costs me an extra $280.00 that month, on top of my payment of $540.00... needless to say, I don't intentionally make late payments! So, ...a few months ago I had a decrease in income. I contacted Medicard, explained my situation and asked if we could work out a payment plan which would fit my new budget. This way I wouldn't default on my payments and Medicard would still be paid the money I owed them. They flat-out refused to assist me. I began missing payments. I tried to reason with them again. They ordered me to send all of my financial info - income statements, bills, and a monthly budget. I faxed them everything they requested which clearly showed that my expenses were more than my income. They refused to assist me again. I have received many rude phone calls, nasty voice-mails, letters and emails. I have dealt with eight different people over the past few months as they keep passing around my file, and each time I have to re-explain everything (even though it is all documented in my file) then I am humiliated all over again. I am still making payments (about half of what I should be paying each month plus the NSF charges) and am still dealing with the soulless jerks that work at Medicard. Trust Me--- you DO NOT want to deal with these people. This loan company will rip you off and treat you like absolute garbage!!!
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