July 29th/09 I went through the drive thru and only ordered a larger Diet Coke. After driving to the other side of the City I took a drink and started to suck up a lot of something that was pasty. I pulled over and took the lid off the cup to find a large amount of Bread or Bun floating in the pop. Well, it didn't take me long to go back to the store but it did take me forever to get the atention of the Manager who I told the same story to of what happened. Well the store was so busy that I got the feeling that all they were concerned aboput was to get me out of the store a.s.a.p. In the end she refilled my coke order gave my money back and a free ice cream cone coupon. I was not after free food but what concerns me is to why or how bread got into my pop, which makes me think, did someone drop the cup on the floor and someone else picked it up along with stuff that was on the floor? I cant see any other way of this happening! I called the McDonalds Office in Toronto today and informed them of what happened and the lady on the phone told me that this would not be the first time that what I suggested happened is what happened. Really kind of gross to know that just a simple plain drink could be filled with crap from the floor. She took my name and number and told me that she would be passing this onto the area manager. Well let's just see if infact she does, because I will only give them a couple of days and then I am going to take this complaint to the area Health Board.
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