Complaint / review / scam report
Unsanitary & Terrible Service

Every time i have visited Mcdonalds in WestHills Calgary Alberta, when i have gone in to order, the employees who make the burgers or sandwiches don't use gloves at all...kind of gross and very unsanitary altogether. I have actually seen an employee wipe his nose and continue to prepare what looked like a double cheese glad it wasn't mine...

i thought maybe i caught them on a down day but every time I have visited I have yet to see them use gloves or wash their hands. Recently what did it for me...We ordered two Big Macs without Thousand sauce with Mayo, Cheese Burger, Large Coke, Large Fries, and Chicken...we didn't get any sauce for chicken or ketchup for fries, but if we would have got our fries ketchup would have been good! We didn't get a receipt so i didn't know who to call but since we were going to a family B-Day party I thought i would take care of it in the morning. Went to the Mcdonalds to resolve was actually about 12:00 so there was about 4-5 cars in front of me, i approached order mic and was in the middle of talking with employee and he cut my complaint off before I could even explain issue, didn't ask me questions just said come inside...i reiterated to him "your going to make me wait to get through this line and park and come in and explain my issue", "Am i less important than customers behind me" I haven't received fries i paid for for about 14 hr now technically...i wasn't happy so i said get your manager, pulled up to window and she didn't care about what happened she wanted me out of her drive thru scolded me on not calling in last night and then refused altogether about my fries i paid for and never received. I called corporate right there in drive thru to complain about this service im experiencing. Now there where 3-4 cars behind me she is yelling at me to thinking first come first serve... and i want corporate to know right now...Nobody should be treated like that ever and im going to make sure of it. mNow im at the point where i dont want those fries and Im not coming to Mcdonalds again.
Author: Contact with Author

Offender: McDonalds

Country: Canada   Province: Alberta   City: Calgary

Category: Foodstuff


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