Canada-Complaints.com » Beauty & Appearance » Complaint / review: Dead sea (premier) - Store closed | #12819

Dead sea (premier)
Store closed

A large kiosk was set up in the Mall prior to Christmas where the Dead Sea Products were vigourously promoted by the saleswomen. who walked out inot the mall approaching potential clients. prices for the products were extremely high but of course they were currently offering a sale so how could one refuse. if you wanted the facial products they offered to give you a treatment at no cost to verify the validity of the claims. they do half your face and leave the other half untouched to verify the results. i pointed out to the slaesgirl that she had chosen my better side (less wrinkles etc.). to work on. she acted surprised that one might have a better side. all the women were delightful. and the products are good BUT when i asked how long they had been set up in the mall i was told about 3 years. and when i indicated i would be back monthly to let them check on my improvements they smiled knowingly. i was even given a 'stamp' which offered a free facial... all i had to do was call this certain number. three weeks later i called to set up my appointment. there was no answer . when i went by the area everything was closed up and they had obviously gone. My suspicions are that the company flies in and out of cities setting up temporary boutiques offering their goods and then just moves on. i did find their web site email address and wrote to them to explain my frustration. their answer was i could have the 'stamp' honoured at two other facilities... which happened to be hundreds of miles away. i have been left with many questions and do offer an alert to others. you are going to pay a high price for a product that does not seem to be supported in any way beyond its initial sale to you. bait and switch..no... but biat and run... yes.

Date:

Company: Dead sea (premier)

Country: Canada   Province: Ontario   City: London

Category: Beauty & Appearance

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