We were married in August 2007 and had a wedding gift list at Lucas Cadeaux at Ogilvy's in Montreal, Qubec. Caplan Duval acquired Lucas Cadeaux at Ogilvy's without our knowlege of it. Since then they have closed that location and our contact has now become Caplan Duval in Cote st-Luc. The value of ...
I ordered about $500 (U.S.) worth of Denby dishes from Caplan-Duval in November of 2008. As expected, my credit card was billed in full for the order. After waiting about a month for my order I sent an email asking when I could expect to receive my order and got no response. After two months I ...
Ordered 3 Waterford glasses for Christmas presents... got one goblet in January. Never got other two and was charged full price on my December statement. Repeated faxes and phone calls are not responded to. I don't know how this Jeff guy sleeps at night. Get the basic run around and no credit to my ...
In November 2008, I purchased $433.25 worth of Port Merion dishes from Caplan Duval. After one month I received only a portion of my order. I made several phone calls to the company and I then received another small portion of my order in January 2009. I have made many more phone calls and sent ...
I purchased about USD 6, 000 worth of cookware items from this company but they haven't been shipping them nor refunding for months. It seems Caplanduval did not honored their contract with their supplier and had been shipping overseas (to me) where they should have not. Because of this, their ...
My company purchased Denby dishes from Caplan Duval that cost over $3000.00 in January 2009. After a month and still not receiving the dishes, I called to enquire about them. I was told that they were on back-order and would hopefully be in soon. When I told my boss this information, I was told to ...