First I want to preface that I have NEVER written a complaint letter in my life. I worked in the hospitality industry for 15yrs and understand that you cant please everyone, all the time. However, I am so disappointed in the direction Tim Hortons is going. This is a staple of Canada where your ...
Oh my!! Do not go there! Hv never seen such a mess, they have an ice cream place in same store, flies like u would not believe ALL over the cones that sit about 4 inches from ceiling! What caught my eye at first was the dirty dirty floors, then started looking around wow disgusting! Instead of ...
I am SICK TO DEATH of Tim Hortons and their sub par, leaky lids and inconsistency. They offer a drive thru service. Great! However, I expect that when I go through the drive thru, my coffee will be made just the way I want it and be able to withstand the odd bump in the road. When I go to Second ...
I went to this YVR airport location for a cup of hot chocolate and a chocolate dip donut. For the Donut, I asked the server that I need it in a box. While she was opening the box and preparing to keep my donut in there. Her Manager/supervisor interupted her and asked her why isn't she using the bag ...
I went this Tim Hortons ordering a large meal for my family. I over heard the manager yelling at his employees and being very vulgar. I feel this behaviour should not be happening in a work place and will never be coming to this Tim Hortons again. I am writing this complaint as I feel it is unfair ...
The people working there at night they do not have experience there are lazy and no supervisor. They do not know how to deal with the customer. They scream sometimes I think, they have psychological problems they don't remember what they serve and charge and of course other interest asking people ...