As a Telus customer for almost 6months, I am very unhappy to say that my phone has consistently been giving me a lot of problems with reception, display problems, freez up and sometimes I don't even receive calls or messages. When I called Telus on Tuesday november 24 2009 for the 2nd time, I was ...
If you're travelling in the US buyer beware. I placed 4 short calls over 3 days and got hit with $100 in roaming fees. $25 per 3 minute call. There is no justification for this. Then they stated that I'd gone over my account limit and cut me off without warning. Then charged a $30 reconnection fee. ...
I have been a long time loyal customer of Telus (land line, mobility, internet, and business). After a recent move my daughter and I went from little or no cell phone coverage in our home to none at all. Other members of my family and friends receive service in my home through other carriers. As a ...
We recieved a call from Telus sales department offering a deal to switch over from Rogers to Telus and they were going to give us a telus credit for the amount that we had owing on our Rogers accounts. It turned out in the end that the 2 sales reps were both not giving us the right info, they just ...
I have only been a telus customer for one year, I started having issues day 2! I had Rogers service for 7 years and only switched to Telus with the enticing offer of super fast 3G service and extended coverage area (I live by water). So day 2 of having my first phone a blackberry pearl, I try to ...
On February 28th 2010 my fiancée and I went to the Telus Store in Scarborough Town Centre. We wanted to know what offers were available to us seeing that our contract was up for renewal March 20th, 2010. We gave the store rep our account info and he told us based on our account we were eligible to ...