I called Rogers Customer Service on Sep 9/07 at around 6:30pm MST and after 15 minutes waiting, I spoke with a customer service representative who would not cancel a cell phone account over the phone. The contract for the cell phone expires Oct 4/2007 (i.e. next month). When asked why I could not ...
I became a Rogers wireless customer in December 06 and to this date I have yet to see a single billing statement outlining my charges. When I signed up for service I did not have a mailing address and foolishly agreed to automatic billing to my credit card. Well, it's 9 months later and I still ...
I got a $700 rogers wireless bill. For what? For the fact they said I deleted my own MY10 list and therefore all my text msging and calls are now charged all over again. Plus I was roaming, which should have been part of my10nation wide. So essentially Rogers is telling me tough luck, they get to ...
I signed up with Rogers Wireless because I wanted a high speed data plan on my Iphone. Rogers advertises that their network speed is 'up to 7.2 mbps'. The reality is that in MANY areas of my city, the speeds are not even close, 0.2 - 0.3 mbps is about accurate. This is not in remote or rural areas, ...