Over 4 hours spent trying to get hold of the cancellation department. Absoultly ridiculous. A sytem structured to prevent people from cancelling. After 13yrs with Rogers and basically a satisfied customer who paid every bill in full and early, I WILL NEVER GIVE THIS COMPANY MY BUSINESS AGAIN. ...
I recently signed new wireless plan from a Rogers phone rep. I spent 18 minutes on the phone getting the plan and cost explained in detail because it would be a corporate billing plan. Two days later my blackberry can as promised via ups, but the plan and cost did not jive with what was discribed ...
My bill was $345. I spent 1-1/2 hour on the phone to Rogers Customer Service to have the bill reduced by $350. That's right - Rogers had made $350 worth of incorrect charges over a 3-month period (and we didn't go back to the previous months - perhaps I should have!). To their credit, when I ...
I have rogers wireless services for last 4 years from the time i came to Canada as Immigrant. This how they treat you?? its really sad but thats the truth since this is one industry which is run by only few companies and they think customer is just a number to them. Yes a number. I was thinking of ...
I have been waiting patiently for my Rogers wireless contract to expire in July 2009. A few days ago I sent an email to Rogers advising them that I want to cancel my contract in July. I received a reply, stating that my contract expires this month of July, but I would have to contact a ...
I never bought an iphone 4 for my account from rogers and they charged me for it. So when I call them they say i am lieing. I want them to show me the paper work when i signed and bought it from them. ...