Hi Im posting this on behalf of my elderly parents who are retired both in thier mid 80's. They have been with rogers for many many years an they have a rogers box and also subscribe to a specialty channel (Rai International) This is an Italian station which they spend a big part of thier day ...
Following an advertising campaign, we decided to bundle our cable, internet, phone and cellular services with Rogers. We gave the agent the particulars explaining that if we switched, we wanted to ensure that we were receiving apples for apples. The agent told us that Rogers internet service was ...
In asking the service representative to create a problem report for not receiving cookies, he begins his standard procedures. In explaining that my side is accepting cookies fine, and the problem is on their side (and explaining how I tested if cookies worked), he quickly shifts subject to my ...
I just got off the phone a short while ago regarding an overbilling. Some $80 was attached to the bill as a "connection fee".. Imagine if I had direct payment set up through my bank account and didn't pay attention to my bill thinking it was static. Well Rogers would be taking money from ...
I called Rogers to decrease my cable to a cheaper plan. The Rogers rep failed to advise me that I called mid month and there would be partial charges/fees incurred. The next month I received my Rogers Cable bill expecting a decrease of 50% and found I was billed double. When I called Rogers to ...
Why do Rogers Cable makes TV shows so hard to hear but when Commercials Come on the air my TV Blair’s this is highly annoying and if it blows my TV speakers I expect that Rogers Cable to pay for my TV repair. Sent from Debralee, and Michael Bidgood. ...