Complaint / review / scam report
Rogers Cable
Customer service

If you have tried to call rogers customer service, you know where I'm going with this. EVERY time they are experiencing "high volumes" of calls showing their lack of capacity for the obviously high number of complaints. Ironic for a telephone service provider? The last time I called I was on hold in "priority" sequence for 20 minutes. When I eventually reached a real person I was told to call back in 2 hours because they had computer problems - another ironic issue considering they are an internet provider. Last year they cut my cable and left me with no phone for an hour. Apparently this was planned but told noone! This company is a monopoly and constantly cons people into accepting special deals only to find your monthly payment increases again and again.
Author: Contact with Author

Offender: Rogers Cable

Country: Canada   Province: Ontario   City: Toronto

Category: TV & Radio


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