We did a Unpublished Hotel on the Expedia site. We searched all the 5-Star hotels in the area and were happy with all of them. When we saw which hotel they gave us, it was in another area that wasn't in the search. Furthermore, I could have got that hotel at a cheaper rate than the unpublished rate. This is fraud!
What is worse is that there is no way to resolve problems with Expedia. They have these poor people hired in locations all over the world who are taught to put you on hold and then say they cannot do anything. You are stuck. Check all the complaints online before ever doing business with this terrible company.