Complaint / review / scam report
Efuse to cancel service

In September last year I phoned to cancel my service.

5 months later I am still getting billed. A call center now informs me that I have to phone my local telephone company to get them to block primus.

If primus can initiate a service they can cancel one too.

This is a huge and I am sure illegal method of extracting funds from clients. I am going to complain to the ombudsman as well as going public to newspapers.
Author: Contact with Author

Offender: Primus

Country: Canada   Province: British Columbia

Category: Telecommunications


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